For any platform, software or hardware there can be a need for support during the a customers project. GomSpace can help you realize your project through various levels of support to mission design and integration.
For any project we always provide basic support by e-mail or phone (up to 8 hours) answering reasonable questions to clarify documentation.
If you as a customer would like help with specifying the configurable product options, 3D CAD model of your project or help during integration, we have different service levels that can help you in your project:
- Extended project support
- Intensive project support
- Turn-key project implementation
For information on our offers for project support, please contact us.
You can also submit support requests on GomSpace helpcenter.
If you have questions regarding purchased products, please send an e-mail to our support team on: firstname.lastname@example.org